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Logos/images - terms

What do you need to do?
 

  • You need to send us the best image possible i.e. a jpeg file. You will be asked to upload this during the checkout process - please have it ready
     
  • Low grade image means poor results - your engraving will be very small and/or not look great unless we have a good quality image
     
  • Your order will not be processed until the right image engraving is paid for and received. Orders are dispatched within 7 days after all the payments and information have been acknowledged by us
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    READ ON FOR MORE TECHNICAL ADVICE


    ASK A FRIEND WITH BETTER COMPUTER KNOWLEDGE IF YOU GET STUCK

     

    What logo/graphic/picture files do we accept?

  • Please send us a quality image. The largest file you have is often the better one. Ideally we prefer a .eps file, but the following file extensions are fine: - jpeg, png, vect, bitmap, cdr, cpt, tif, and a pdf (glass only)
     
  • METAL engraving - we don't accept photographs, scanned images, those in Microsoft Word or a PDF format. We would accept a PDF if it is sent directly from your graphics designer, on the basis the original artwork is 300dpi and it has been exported using the same setting
     
  • GLASS engraving - your image must have been professionally designed for you. We will work from photos or any other image for the additional cost of £7.50
     
  • Boundaries have been set to ensure great engraving results we're proud to put our name to

     

    How can I help ensure I send a quality image and what is D.P.I.?

  • Something of 300 dpi (dots per inch), but over 150 dpi is often OK. You can tell what the dpi is by finding the file (doesn't work with a PDF) in 'Windows Explorer' (START, RUN - type 'explorer' and click OK) and right click on the file, choosing properties
  • Select the 'summary' tab near the top left of the window. Select 'advanced' if the dpi figure isn't shown
  • The 'number' dpi under "Horizontal and Vertical Resolution" needs to be greater than 150, preferably 300!  Poor graphics can only be engraved to a very small size, else they will look low grade
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    PLEASE PROVIDE QUALITY ARTWORK AND DISCUSS WITH YOUR GRAPHIC DESIGNER IN THE FIRST INSTANCE, WHICH AVOIDS REJECTED ARTWORK, DISAPPOINTMENT AND ORDER DELAYS. WE DO NOT HAVE THE PROPER TRAINERS AND/OR TRAINING PROGRAMS TO OFFER ONE-ON-ONE PERSONAL COMPUTER ASSISTANCE

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