What are your Terms and Conditions?
Please click here to visit our terms and conditions page.
What is a ‘Perpetual’ award?
This is a cup, trophy, or shield, which is kept year-on-year and engraved annually, or more regularly (if applicable), with that year’s winner of the award. In addition that person would be awarded a replica trophy, which they keep, whilst handing back the perpetual award in 12 months time. Engraving tariffs
I am sick of chasing people to return the cups they were previously awarded, what can I do?
We recommend being stricter and setting clear boundaries up-front with club members i.e. by attaching words like the following to the award on presentation: -
You have accepted this club cup on the following conditions: -
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You will return it in its current state/condition;
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You will pass the award to the appointed club rep. (currently ??) during the month of August, in the year following its presentation to you.
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You understand if we, the club, have to chase your commitment here, it causes extra work on volunteers in your club, so you will do ‘your bit for the club’;
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Late return will involve the club in extra engraving charges, which you will be expected to pay.
How can I ensure we get the best engraving deal?
Always label your perpetual awards with the engraving you require i.e. 2008 A.Winner, ensuring this label is securely attached.
Give us at least one weeks notice for 5 or less items, then you'll qualify for our lowest engraving tariff. You help us and we’ll help you!
For bulk ‘Perpetual’ engravings of cups, shields, and salvers we require: -
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more than 5 items - left with us for 2 Wednesdays;
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more than 20 items - 3 Wednesdays;
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more than 30 items - 4 Wednesdays;
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more than 40 items - 5 Wednesdays, etc, etc.
What logo/picture files do we accept?
Please send us a quality image, the bigger the file, usually the better. The following file extensions are fine: - jpeg, bitmap, or tif and preferrable to pdf. Avoid sending us scanned images or those in Microsoft Word, they are often poor quality and effect your end product! Although this isn't so important with centres.
How can I help ensure I send a quality image and what is D.P.I.?
Something of 300 dpi (dots per inch), but over 150 dpi is often OK. This is of less concern with centres.
You can tell what the dpi is by right clicking the file in 'explorer' and choosing properties. Select the 'summary' tab near the top left of the window. Select 'advanced' if the dpi figure isn't shown. The 'number' dpi under "Horizontal and Vertical Resolution" needs to be greater than 150, preferably 300!
What if my artwork isn't good enough to engrave?
This is less
likely with glass engraving and a minimum amount of 'touch-up' time is accounted for within our engraving tariffs. Should the time required, to improve your artwork, be excessive to ensure a quality result, studio time is charged at £30 per hour. If a complete redraw is required this can take an hour, but small improvements 15-20 minutes or £10-ish.
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